This Privacy Policy explains how Lennox Mortgage Group (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website www.lennoxmortgagegroup.com (the "site") or otherwise interact with us, including signing up for and receiving our text message communications. Please read this Privacy Policy carefully. By using our Site or subscribing to our SMS alerts, you agree to the collection and use of your personal information in accordance with this Privacy Policy.
1. Information We Collect
- Personal Information
- Contact Details: When you sign up for text messaging, fill out a form, or contact us, we may collect your name, phone number, email address, and/or postal address.
- SMS Consent: If you opt in to receive text messages, we store your phone number and any necessary details required for messaging (e.g., date/time of opt in).
- Usage Information
- We may automatically collect certain information about your interactions with the Site, such as the IP address, browser type, device information, pages viewed, links clicked, and the date/time of your visit. This information helps us improve our Site and services.
- Cookies and Similar Technologies
- We use cookies and similar technologies to personalize your experience on our Site, analyze usage. You can control cookies through your browser settings.
2. How We Use Your Information
- Providing and Improving Services
- To register you for text message communications.
- To maintain and improve the Site’s functionality and user experience.
- To respond to inquiries, requests, or customer support issues.
2. Analytics and Personalization
- To analyze how you interact with our Site, so we can improve our content and features.
- To show relevant ads and promotions based on your behavior and preferences.
3. Legal Compliance
- To comply with applicable laws, regulations, and legal requests.
3. How We Share Your Information
- Service Providers
-
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent, which will not be shared with any third parties.
4. How We Protect Your Information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
5. SMS Text Messaging
- Opt-In
- By providing your phone number and agreeing to receive text messages, you explicitly consent to receive informational SMS from Lennox Mortgage Group, LLC.
- Consent is not a condition of doing business with us.
2. Message Frequency and Rates
- Message frequency varies or up to [X] messages/week (e.g., 2 messages/week).
- Message and data rates may apply depending on your mobile plan.
3. Opt-Out
- You can opt out of SMS messages at any time by replying “STOP” to any text message you receive from us. Upon receiving your STOP reply, we will remove your number from our lists.
- For help, reply “HELP” to any message or contact our support at [phone number/email/website contact].
4. Data Storage and Security
- Your phone number and SMS consent details are stored securely. We take reasonable steps to protect this information from unauthorized access or disclosure.
6. Your Choices and Controls
Email and SMS Opt-Out
Email: You may unsubscribe from our email communications by clicking the “unsubscribe” link included in any email.
SMS: You may reply “STOP” to cancel text messages.
Browser Settings
You may adjust your browser settings to refuse cookies or notify you when a cookie is being sent. Please note that some features of our Site may not function properly if cookies are disabled.
Access, Correction, and Deletion
Subject to applicable law, you may have the right to request access to, correction of, or deletion of your personal information. To submit a request, please contact us at info@lennoxmortgagegroup.com or by calling at (860) 969-0222.
7. Data Security
We implement technical, administrative, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed 100% secure. If you believe your information has been compromised, please contact us immediately using the contact details below. If you have any questions or concerns regarding your SMS consent, personal data or this privacy policy, please contact us at:
- Email: info@lennoxmortgagegroup.com
- Phone: 860-969-0222
- Mailing Address: 424 Main St Suite 3 Watertown, CT 06795
8. Third-Party Links
Our Site may contain links to third-party websites or services that we do not control. We are not responsible for the privacy practices of any linked third-party websites. We encourage you to review the privacy policies of these third parties before providing any personal information.
9. Children’s Privacy
We do not knowingly collect or solicit information from anyone under the age of 13 (or other relevant minimum age). If you are under 13, please do not use or provide any information on this Site or through SMS. If we learn that we have collected personal information from a child under 13 without verified parental consent, we will delete that information promptly.
10. International Users
Our Site and services are operated in the United States. If you access our Site or opt in to our SMS services from outside the U.S., please note that your information may be transferred to, stored, and processed in the United States, where data protection and privacy regulations may not offer the same level of protection as in other parts of the world.
11. Changes to This Privacy Policy
We Lennox Mortgage Group may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes, we will post a prominent notice on our Site or notify you by other means. The “Last Updated” date at the top indicates when this Privacy Policy was last revised.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy, or wish to exercise any of your privacy rights, please contact us at:
Lennox Mortgage Group, LLC
424 Main St Suite 3 Watertown, CT 06795
860-969-0222
info@lennoxmortgagegroup.com
You may also visit our website at www.lennoxmortgagegroup.com for more information.
By using our Site or opting in to SMS communications, you acknowledge that you have read and understand this Privacy Policy, and you agree to be bound by its terms and conditions.
- Use the Site or SMS services for any unlawful or unauthorized purpose; • Interfere with the Site’s security or disrupt any networks or servers;
- Upload or transmit viruses, malware, or any other destructive code;
- Use any automated means (e.g., robots, data mining) to monitor, scrape, or copy the Site’s content without our prior written permission;
- Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
4.3 Account Security
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account. You must promptly notify us of any unauthorized access or use.
5. Intellectual Property
5.1 All content, features, and functionality on the Site—including text, graphics, logos, images, audio clips, video, and software—are the exclusive property of Stratton Exteriors, LLC or its licensors and are protected by applicable copyright, trademark, and other intellectual property laws.
5.2 You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, or transmit any of the material on our Site without our prior written consent, except for your own personal, non-commercial use.
6. Disclaimer of Warranties
6.1 “As-Is” and “As Available”
The Site and our SMS services are provided on an “as-is” and “as available” basis, without any warranties of any kind, express or implied. We do not warrant that the Site or SMS services will be uninterrupted, error-free, secure, or free of viruses or other harmful components.
6.2 No Guarantees
We make no guarantees, representations, or warranties regarding the accuracy, completeness, reliability, or usefulness of any information on the Site. Any reliance you place on such information is strictly at your own risk.
7. Limitation of Liability
7.1 To the fullest extent permitted by law, in no event shall Stratton Exteriors, LLC or its officers, directors, employees, affiliates, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of, or inability to use, the Site or SMS services.
7.2 Our total liability to you for any damages, losses, and causes of action shall not exceed the amount paid by you, if any, for accessing our Site or participating in our SMS program.
8. Indemnification
You agree to indemnify, defend, and hold harmless Stratton Exteriors, LLC and its officers, directors, employees, affiliates, and agents from and against any and all claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees) arising from or related to:
- Your breach of these Terms;
- Your use or misuse of the Site or SMS services;
- Your violation of any third-party right, including intellectual property or privacy rights.
9. Third-Party Links
Our Site may contain links to third-party websites or resources that are not operated or controlled by us. We provide these links only as a convenience. We are not responsible for the content, products, or services on linked sites and do not endorse them. Your use of such third-party websites is at your own risk.
10. Modifications to the Terms
We may update or modify these Terms at our discretion. When we do, we will post the revised Terms on this page, and the “Last Updated” date will reflect the effective date of the updated Terms. Your continued use of the Site or SMS services after any changes indicates your acceptance of the new Terms.
11. Governing Law and Dispute Resolution
These Terms shall be governed and construed in accordance with the laws of the state in which Stratton Exteriors, LLC is headquartered, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in that state, and you hereby consent to the personal jurisdiction of such courts.
(Optional) You may choose to include a mandatory arbitration clause, class action waiver, or other dispute resolution mechanism.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy, or wish to exercise any of your privacy rights, please contact us at:
Lennox Mortgage Group, LLC
424 Main St Suite 3 Watertown, CT 06795
860-969-0222
info@lennoxmortgagegroup.com
For more information, visit our website at www.lennoxmortgagegroup.com.
By using our Site or subscribing to our SMS services, you acknowledge that you have read, understood, and agree to these Terms & Conditions.
Further Information
For further information about this Privacy Statement contact Info@lennoxmortgagegroup.com .